Orders & Payment
Q: How can I place an order? Simply browse our website, add your desired product to the cart, fill in your delivery details, and place your order. It's that easy!
Q: What payment methods do you accept? We accept Cash on Delivery (COD), EasyPaisa, JazzCash, and bank transfer.
Q: Is Cash on Delivery available? Yes! COD is available all over Pakistan. You pay when your order arrives at your door.
Q: Can I change or cancel my order after placing it? You can change or cancel your order within 24 hours of placing it. After that, the order may already be dispatched. Contact us immediately on WhatsApp: 03269641916
Shipping & Delivery
Q: How long does delivery take?
- Major Cities (Lahore, Karachi, Islamabad): 2 to 3 business days
- Other Cities: 3 to 5 business days
- Remote Areas: 5 to 7 business days
Q: Do you deliver all over Pakistan? Yes! We deliver to all cities, towns, and remote areas across Pakistan.
Q: How will I know when my order is dispatched? You will receive an SMS or email with your tracking number as soon as your order is shipped.
Q: What if I am not available at the time of delivery? Our courier will attempt delivery again. Please make sure your phone is reachable so the courier can contact you before arriving.
Returns & Refunds
Q: What is your return policy? You can return a product within 7 days of delivery if it is defective, damaged, or different from what you ordered. The product must be in its original condition and packaging.
Q: How do I return a product? Contact us on WhatsApp (03269641916) or email (w88763695@gmail.com) with your order number, reason for return, and photos of the product.
Q: When will I receive my refund? Once your return is approved, the refund will be processed within 5 to 7 business days via EasyPaisa, JazzCash, or bank transfer.
Q: I received a damaged or wrong product. What should I do? Please report within 48 hours of delivery with clear photos. We will send a free replacement or issue a full refund — your choice!
Products
Q: Are your products genuine? Yes! All products on Shabazar.shop are 100% genuine. We carefully check every item before shipping.
Q: The product looks slightly different from the photo. Why? Minor color differences may occur due to screen display settings. We always try to show products as accurately as possible.
Q: Do you restock sold out products? Yes, most products are restocked regularly. You can contact us to ask about availability.
Contact & Support
Q: How can I contact you?
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WhatsApp: 03269641916
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Email: w88763695@gmail.com
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Working Hours: Monday to Saturday, 9:00 AM to 9:00 PM
Q: How quickly do you respond? We typically respond within a few hours during working hours. For urgent queries, WhatsApp is the fastest way to reach us.
Still have a question? Feel free to reach out — we are always happy to help!