Refund policy

Your satisfaction is our top priority. If you are not happy with your purchase, we are here to help.

Return Eligibility

You can request a return within 7 days of receiving your order, provided that:

  • The product is unused and in its original condition
  • The product is in its original packaging
  • The item is defective, damaged, or different from what was ordered

Non-Returnable Items

The following cannot be returned:

  • Items that have been used or damaged by the customer
  • Items returned after 7 days of delivery
  • Items without original packaging or missing accessories

How to Return

To start a return, contact us within 7 days of delivery:

Please share your order number, reason for return, and clear photos of the product.

Refund Process

Once we receive and inspect the returned item:

  • If approved, your refund will be processed within 5 to 7 business days
  • Refund will be sent via EasyPaisa, JazzCash, or bank transfer
  • Original shipping charges are non-refundable

Wrong or Damaged Item

If you received the wrong product or a damaged item:

  • Report within 48 hours of delivery with photos
  • We will send a free replacement or issue a full refund — your choice

Cash on Delivery Orders

For COD orders, refunds will be processed via EasyPaisa, JazzCash, or bank transfer after the return is verified.

Contact Us

About Us

Welcome to Shabazar.shop — your trusted online store for quality products delivered right to your doorstep, all across Pakistan!

Who We Are

We are a Pakistan-based online store dedicated to bringing you high-quality, affordable products that make your everyday life easier and better. From home essentials to the latest gadgets, we carefully select every product with our customers in mind.

At Shabazar, we believe that shopping should be simple, safe, and satisfying. That is why we offer Cash on Delivery, easy returns, and fast shipping — so you can shop with complete confidence.

Our Mission

Our mission is simple — to provide our customers with genuine products at fair prices, backed by honest and friendly customer service. We want every customer to feel valued and taken care of, from the moment they browse our store to the moment their order arrives at their door.

Why Choose Us?

Our Location

Shabazar, 6 Chak 229th TDA Road, Fateh Pur 31050, Pakistan

Contact Us

Thank you for choosing Shabazar.shop. We look forward to serving you!