Refund policy

Your satisfaction is our top priority. If you are not happy with your purchase, we are here to help.

Return Eligibility

You can request a return within 7 days of receiving your order, provided that:

  • The product is unused and in its original condition
  • The product is in its original packaging
  • The item is defective, damaged, or different from what was ordered

Non-Returnable Items

The following cannot be returned:

  • Items that have been used or damaged by the customer
  • Items returned after 7 days of delivery
  • Items without original packaging or missing accessories

How to Return

To start a return, contact us within 7 days of delivery:

Please share your order number, reason for return, and clear photos of the product.

Refund Process

Once we receive and inspect the returned item:

  • If approved, your refund will be processed within 5 to 7 business days
  • Refund will be sent via EasyPaisa, JazzCash, or bank transfer
  • Original shipping charges are non-refundable

Wrong or Damaged Item

If you received the wrong product or a damaged item:

  • Report within 48 hours of delivery with photos
  • We will send a free replacement or issue a full refund — your choice

Cash on Delivery Orders

For COD orders, refunds will be processed via EasyPaisa, JazzCash, or bank transfer after the return is verified.

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